WARRANTY

 

Srixon warrants its golf products to be free from defects in materials and workmanship for one year from the date of first retail sale if purchased from Srixon or a Srixon Authorized Reseller. This warranty does not apply to wear or damage from abnormal use, misuse, abuse, neglect or accident, or to products which have been repaired or modified other than by Srixon. Srixon does not warrant damage to its products caused by third parties. A club may be covered if it has undergone normal modification as in re-shafting and or re-gripping. It will be at Srixon’s discretion to determine if such modification has caused any damage. At Srixon's option and as the buyer's sole remedy, defective products covered by this limited warranty will be either repaired or replaced at no charge to the buyer. Such defective products must be returned to the authorized Srixon dealer from which such products were purchased. End user customers may contact Srixon directly regarding any problems relating to warranty service. All buyers or users are requested to register their clubs online. SRIXON DISCLAIMS ALL LIABILITY FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or the elimination of liability for incidental or consequential damages, so the above limitation or exclusion may not apply. This warranty gives specific legal rights; these rights may vary from state to state.

 


 

ASICS GOLF SHOE WARRANTY

 

SRIXON (as the distributor of ASICS golf shoes) stands behind the quality of all of its golf shoe products and is happy to assist you if you have any issues with the quality or performance of our gear.

1. ONE YEAR LIMITED WARRANTY
All ASICS golf shoes are warranted to be free of defects in materials and workmanship for 1 year from the date of original purchase if purchased from SRIXON.com or an authorized retailer. Shoes found, in SRIXON’s sole discretion, to be defective will, also in SRIXON’s sole discretion, be repaired or replaced with the same style or an equivalent ASICS shoe.

2. LIMITED WATERPROOF WARRANTY
SRIXON warrants that certain ASICS golf shoes purchased in the United States will be waterproof in normal use for one year from the date of original purchase, provided that the shoes have suffered no cuts, abrasions, or other damage and have not been subjected to alteration, misuse, abuse or other mistreatment. Should leakage develop within the applicable Limited Warranty period, SRIXON will replace the shoes with the same style or equivalent ASICS shoe at SRIXON’s sole discretion.

3. ONLINE PURCHASE RETURN POLICY
We want you to be completely satisfied with your purchase. Merchandise purchased on SRIXON.com may be returned for a refund within 30 days of the date of purchase if it meets the following conditions:

  • Merchandise was purchased on SRIXON.com. We do not accept returns from authorized retailers
  • Merchandise must be returned in its original condition within 30 days of purchase. Returns received after 30 days will not be accepted. Original condition is defined as:
    • All tags still attached to product.
    • Shoes must be unworn, unwashed, and unaltered.
    • Shoes must be in their original packaging.
  • Return shipment must include the packing slip.
  • Reason for return must be indicated.

Refunds will be issued to the original form of payment and will include only the product and tax amount. Items received as a gift will be refunded to the purchaser.
Returns can only be completed for purchases within the United States. Final sale items are not eligible for returns. Shipping and handling charges are not refundable. We are unable to accept C.O.D deliveries. Please note that Srixon is not responsible for returns lost in transit to us. SRIXON is not able to accept shoe returns from a retailer other than www.srixon.com. To return product purchased at another store, please return the product to the retail location where it was purchased.

4. WHAT WARRANTIES DO NOT COVER
Even though the applicable warranty period may not have expired, certain conditions may invalidate SRIXON’s warranty coverage. By way of example, but not limitation, SRIXON will not issue credit for returned product that have experienced:

  • Excessive damage/scuffing to shoe upper caused by toe drag
  • Cracking of shoe upper leather caused by lack of proper maintenance
  • Damaged shoe spike receptacles caused by using improper replacement spikes
  • Damage due to normal wear and tear, misuse, alteration of the product, negligence, lack of proper maintenance, or improper fit. Fit is the responsibility of the owner and should be assured prior to using the product.
  • Any footwear for which a warranty claim is made more than 1 year after the original purchase date.

5. HOW TO SUBMIT A WARRANTY CLAIM
To make a claim under one of the above warranties, please email support@srixon.com. Please provide your name, mailing address, a photo or copy of your original receipt, 3 photos that clearly show the defect, a description of the defect, a clear picture of the label on the inside of the tongue of the shoe that shows the part #, size, and manufacturing origin.
WARRANTY CLAIMS PRESENTED WITHOUT THE ORIGINAL receipt WILL BE HONORED AT srixon'S SOLE DISCRETION.
If you have any questions you can email support@srixon.com or call customer experience at 1-800-999-6263.

6. LIMITATIONS OF WARRANTY
This warranty applies only to ASICS golf shoe products that were purchased from SRIXON.com or an authorized retailer, unless otherwise prohibited by law.  ASICS golf shoe products are legitimately sold only by authorized sellers who are required to follow SRIXON’s policies and procedures. SRIXON reserves the right to reject warranty claims from purchasers related to products purchased from unauthorized sellers, including unauthorized Internet sites.
There are no warranties which extend beyond those indicated herein.  Any implied warranties that may be applicable to the products, including implied warranties of merchantability or fitness for a particular purpose, shall not apply to these products, except where local law prohibits the exclusion of such implied warranties. In such cases the duration of such implied warranties shall be limited to the duration of the express warranty set forth above.  There are no warranties which extend beyond the description of warranties herein.

Under no circumstances shall SRIXON be liable for any special, incidental, or consequential damages based upon breach of this limited warranty, breach of contract or strict liability.   Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.   This warranty gives you specific legal rights, and you may also have other rights which vary from State to State.

SRIXON WILL NOT BE LIABLE FOR ANY CONSEQUENTIAL OR OTHER DAMAGES ARISING FROM THE USE OF ITS PRODUCTS OR ANY DELAY IN THE PERFORMANCE OF THIS WARRANTY DUE TO CAUSES BEYOND SRIXON’S CONTROL. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. NEW JERSEY PERMITS THE LIMITATION OR EXCLUSION OF CONSEQUENTIAL DAMAGES UNLESS UNCONSCIONABLE, AND IT PERMITS PUNITIVE DAMAGES ONLY UNDER LIMITED CIRCUMSTANCES. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY MADE BY SRIXON WITH RESPECT TO ITS ASICS GOLF SHOES, AND IS GIVEN IN LIEU OF ANY OTHER WARRANTY. SRIXON’S LIABILITY UNDER THIS LIMITED WARRANTY IS LIMITED SOLELY TO THOSE LIABILITIES SET FORTH HEREIN.

In the event that any provision of this limited warranty, or portion thereof, should be or becomes invalid or unenforceable under applicable law, that provision shall be enforced to the maximum extent permissible so as to effect the intent of the warranty, and the remainder of these warranty provisions shall continue in full force and effect.
SRIXON reserves the right to make adjustments to the return policy.

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