SRIXON EMPLOYMENT OPPORTUNITIES

Department: Human Resources
Location: Huntington Beach, CA
Position Type: Hourly, Non-Exempt
Reports To: Human Resources Director
Date: January 17, 2022

Position Summary:

Assist in the operations, development, and integration of new functionalities from Human Resource Information System (HIRS), Paycom. In addition, the Solutions Analyst will advise on best practices and considerations that will increase the efficiency and service level we provide our team members. The analyst will also contribute by supporting and improving the company’s human capital landscape, focusing on new and existing HR technology, and supporting several day-to-day operational tasks.

Specific Job Duties:

HRIS focus:

• Sets up workflows within Paycom to facilitate applicant tracking, onboarding, offboarding, employee surveys, position management, employee checklists, employee training, employee evaluations, and employee benefits enrollment
• Compiles data and metrics from Paycom
• Collaborates with Paycom in resolving application discrepancies
• Conducts routine Paycom training for systems users from management staff to end-users
• Helps in developing technology solutions to automate and streamline HR functions
• Develops and maintains company-wide HR share-point site to facilitate updates in company policies, procedures, employee benefits, and human capital-related matters.
• Manages recruitment platforms, from receiving personnel requisition to establishing eligible lists for hiring managers
• Develops and monitors hiring assessment metrics and provides data summaries to the hiring manager
• Uses analytics to screens applicants for minimum and preferred qualifications
• Keeps company-wide organizational chart current
• Manages the transition to a paperless environment
• Files back-logged paperwork in an organized and systematic manner during the transition to a paperless system
• Researches and analyzes classification and compensation data for departments, projects, and studies
• Assists in identifying department risks and opportunities to improve the delivery of services to the organization via technology
• Analyzes data to support HR department recommendations related to human resource projects or problems

HR operations focus:

• Plans, coordinates, and participates in the company’s outreach efforts via career fairs, job shadow programs, conferences, learning institutions, and other recruitment-related events
• Identifies and maintains listings of student organizations, colleges programs, career fairs, conferences, and chapters of professional associations relevant to the golfing industry
• Coordinates with colleges, universities, and career centers to distribute job opportunities
• Works to develop partnerships with colleges and universities about graduate job placements programs
• Assists in creating recruiting materials such as brochures, pamphlets, digital content, etc
• Performs reference checks as needed
• Orders background checks and drug screenings for new hires
• Maintains compliance records on sick leaves and workers’ compensation absences
• Serve as COVID-19 Tier-1 support member:
  • Communicates with employees who may have COVID-19 symptoms and reviews company policies and expectations
  • Provides approved company information and guidance on quarantine, testing, and travel procedures, as applicable
  • Conducts contact tracing, symptom reporting, and monitoring of COVID-19 patients
  • Is proactive in communicating COVID-19 staffing impact with supervisors
  • Monitors and ensures COVID-19 tests are validated as outlined in company policy
  • Maintains employee vaccination status compliance
  • Distributes COVID-19 policy updates through HRIS and HR’s internal share-point site.
  • Escalates concerns to HR Team Members for complex COVID-19 cases
  • Maintains employee confidentiality and ensures that all information is collected in concordance with local data privacy and confidentiality standards
• Maintains up-to-date knowledge of federal and state employment law and compliance requirements.
• Responds promptly to all employee inquiries
• Periodically may require, either in an office, warehouse, or off-site environment:
  • Reaching, pushing, pulling, lifting, or carrying products or materials.
  • Bending, stooping, or walking of materials back and forth between different locations
  • Packing or unpacking of boxes
  • Setup and tear down at events
  • 30 pounds maximum
• Performs other duties as required

Skills / Qualifications:

• Ability to multi-task and prioritize effectively
• Excellent verbal and written communication skills
• Excellent organizational skills and attention to detail
• Excellent time management skills with an ability to meet deadlines
• Strong analytical and problem-solving skills
• Develops appropriate solutions to issues that arise
• Exhibits interpersonal skills when working with different functions
• Knowledge of HR functions & processes
• Experience working in an HRIS capacity preferred
• Bilingual (Spanish/English), preferred

Competencies:

• Effective Communication
• Relationship-building mindset
• Adaptability
• Technological skills
• Lifelong learner

Computer Programs:

• Working knowledge of Paycom operations and administration or HRIS equivalent is a plus
• Proficient with Excel and Microsoft Office Suite

Education & Experience:

• Bachelor’s degree
• One year of related experience preferred
• An interest in golf is a plus

Salary:

Commensurate with experience

Department: Information Systems
Reports To: Director of Information Systems
Date: January 11, 2022

Position Summary:

The business systems analyst will work with all departments of the company looking to identify repetitive tasks done in the digital space that can be replaced with or assisted by Robotic Process Automation. Upon identification of areas of improvement, analyst will work with individual department representatives to understand the specific process flow, including all the potential sources of error. With this understanding, the analyst will use the Robotic Process Optimization software to create specific programs to automate those tasks, test those programs, deploy those programs, monitor their accuracy and effectiveness, and document the savings they provide.

Essential Duties and Responsibilities:

• Confers with personnel of various departments to analyze current operational procedures, identify problems, and learn specific input and output requirements such as forms of data input, how data is to be summarized, and formats for reports.
• Identifies repetitive tasks that can be automated with digital robotic software to save the company time and money
• Reviews computer system capabilities, workflow, and scheduling limitations to determine if automation is possible within existing system.
• Develops new systems to mirror current workflow with logic for error checking and proactive feedback
• Designs, develops, tests, deploys, documents and maintains these programs and solutions.
• Plans and prepares technical reports, memoranda, and instructional manuals as documentation of program development.
• Measures and documents time savings
• Upgrades system and corrects errors to maintain system after implementation.
• Performs other duties as required

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have prior experience coding in one or more programming language and a broad understanding of programming theory and efficient programming practices.

Education and/or Experience:

Four year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

Computer Skills:

To perform this job successfully, an individual must have prior programming experience, strong skills in Microsoft Excel, Microsoft office and proficiency with at least one programming language such as Java or C++ and database management languages (SOL). A candidate would benefit from prior experience in Robotic Process Automation, Kofax/Kapow software, knowledge of JD Edwards Enterprise One software, and other business software applications.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Ability to understand a business problem and to then design and build an innovative solution while reviewing multiple possible solutions and selecting the best approach based upon local time, local cost, and broader global considerations.

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Language Skills:

Ability to read, analyze, and interpret code, professional journals, and technical procedures.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Mathematical Skills:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.

Ability to apply concepts of basic algebra and geometry.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to operate a keyboard and take notes, vision to read computer screens, and hearing/speaking skills to communicate with other employees. The employee is occasionally required to stand; walk and reach with hands and arms. The employee will occasionally lift and/or move up to 25 pounds.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Indoor office cubicle environment
• Noise level varies between quiet and conversation level
• Occasional exposure to warehouse environment with :
  • Louder noise level
  • Moving parts and vehicles
  • Larger temperature fluctuations

Salary commensurate with experience.

Position Type: Hourly, Non-Exempt
Reports To: Price Desk Advisor
Travel: Occasional
Date: December 2, 2021

Job Summary:

The Price Desk Advocate’s primary functions are to setup pricing, assess and test functionality, and assist in pricing programs to support the Customer Experience and Sales groups.

Specific Job Duties:

• Generate well-developed, accurate, and clearly formatted pricing information.
• Manage system update expectations, ensuring timely completion and minimizing revisions, reprioritizing withoutdirection, when appropriate.
• Research information such as list pricing, current contract pricing (when applicable), and account specificationsand configurations.
• Provide accurate and up-to-date records on pricing, including rationale for pricing decisions and discounts, e.g.exception documentation.
• Provide necessary support for Customer Experience or Sales program development.
• Create reports for review and participate in special projects related to pricing.
• Maintain company price lists.
• Plan and execute multiple price change actions successfully within consolidated lead times.
• Monitor, investigate and promptly resolve daily open customer sales orders that fall outside normal priceguidelines.
• Create, implement and restructure tools to improve Pricing’s efficiency to meet customer sales objectives.
• Assist in educating Sales on pricing policies and guidelines.
• Develop integrated analyses, projections and summarized reports that provide understanding into trends anddevelopments in competitive environments and present findings to Senior Management.
• Ad-hoc research and analysis, as needed.

Company Focus

• Accomplish organization goals by accepting ownership for accomplishing new and different requests.
• Provide feedback to Price Desk leadership on the efficiency of the resolutions process.
• Keep abreast of new company products and services.
• Research information such as list pricing, current contract pricing (when applicable) as needed.
• Work with Sales, Finance, and Customer Experience teams to create mutually beneficial customer solutions.
• Partner with the Credit team as needed for cross-departmental partnership needs.

Customer Focus

• Communicate with customers and respond promptly to inquiries.
• Obtain and evaluate all relevant information to handle pricing inquiries.
• Processes customer credits/debits/stock transfers according to established department policies and procedures.
• Provide timely and accurate information in response to inquiries, status, concerns and requests about price ordelivery discrepancy resolution.
• Handle questions regarding changes in policies or procedures.
• Perform customer verifications.
• Keep thorough documentation of customer interactions and transactions, recording details of inquiries, comments,complaints and actions taken.
• Resolve product or service pricing discrepancies by clarifying the customer's complaint; determining the cause ofthe problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment;following up to ensure resolution.
• Escalate to Price Desk leadership, as needed, for unresolved issues.
• Work with Price Desk leadership to ensure proper customer service is being delivered.
• Provide timely feedback to Price Desk leadership regarding repeated failures or customer concerns.

Teamwork

• Communicate effectively with team members within the Price Desk team and Customer Experience department.
• Communicate and coordinate with internal departments and external partners to resolve issues and providesuperior service.
• Contribute to team effort by accomplishing related results.
• Partner with the sales team to meet and exceed customer’s expectations.
• Active participation in the training of new hire employees on the team.
• Key role in the development of Price Desk team and new hire training.
• Periodically may require, either in an office, warehouse, or off-site environment:
  • Reaching, pushing, pulling, lifting, or carrying of product or materials; possibly moving pallets via palletjack between locations
  • Bending, stooping, or walking of product back and forth between different locations
  • Packing or unpacking of boxes
  • Setup and tear down at events
  • 30 pounds maximum; anything more than 30 pounds must be moved/lifted with another team member
• Other duties as required.

Skills / Qualifications:

• Highly Proficient in Microsoft office, especially Excel (pivot tables, charting, data mapping).
• Excellent analytical and problem solving skills. Accuracy and attention to detail is critical.
• Must have oral, written and presentation skills and ability to work effectively with all levels of the organization.
• Must thrive in a fast paced, dynamic environment.
• Must be a self-starter and able to work independently with minimal supervision.

Competencies:

Customer Focus, Problem Solving/Analysis, Communication Proficiency, Time Management, Detail-Oriented, Teamwork Orientation, Initiative, Quality Focus, Analyzing Information, Technical Capacity.

Travel:

Occasional travel may be required.

Required Education:

• Bachelor’s Degree
• 1-2 years of pricing-related experience

Preferred Education:

• Bachelor’s Degree in Business or Finance/Accounting
• 1-3 years of pricing-related experience
• Golf product knowledge.

Reports To: QA Manager
FLSA Status: Non-Exempt
Pay Scale Level: NA
Department: Quality Assurance
Location: Huntington Beach, CA
Date: December 2, 2021

Summary:

Schedule, coordinate, and conduct internal audits of all Quality Management System (QMS) processes and quality systems to ensure compliance to requirements.

Primary Essential Duties and Responsibilities:

Primary essential duties and responsibilities include the following. Other duties may be assigned:

• Support every aspect of internal audit quality system program from audit planning, implementation, feedback and re-audit as required.
• Identify areas requiring training and ensure gaps are completely filled within given time frame.
• Collaborate with supervisors for performance enhancement of least performing personnel.
• Identify, estimate and correct deviations and defects in quality system process.
• Inspect, monitor, record and report quality data for production and incoming Inspection activities to assist in operations.
• Prepare list of deviations for correction and verify corrections as per established company standards.
• Enhance quality across organization and provide stable performance to customers.
• Work with department managers to review / revise Procedures, Forms and Work Instructions as applicable.
• Participate in and produce an audit status report for the semi-annual QMS management review meetings.
• Coordinate and conduct assembly pilot runs to assure newly released product meets specifications.

Secondary Essential Duties and Responsibilities:

Secondary Essential Duties and Responsibilities include the following:

• Schedules, coordinates, conducts 5S audits of all various departments to ensure compliance to 5S requirements.
• Conducts remote audits of international suppliers to assure compliance with U.S. Customs CTPAT program. May be required to conduct occasional on-site facility audits.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

Must have an eye for detail and above-average analytical ability. Need exceptional listening, communication, and presentation skills. Must be able to work well with people at all levels of the organization. Must be able to work independently.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED) and at least two years working in a QMS / ISO 9001 document control related field preferred. US Customs CTPAT experience a plus.

Language Ability:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public. Bilingual in English and Spanish preferred.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

A strong proficiency in the following software is required to perform this function effectively: Microsoft Office suite (Word, Excel, Power Point, Outlook).

Certificates and Licenses:

ASQ Certified Quality Auditor (CQA) and/or ISO 9001 experience preferred.

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Department: Marketing
Location: Huntington Beach, CA
Travel: Occasional
Date: November 23, 2021

The Global Marketing Team of Srixon/Cleveland Golf/XXIO seeks an experienced Copywriter to join our in-house creatives in the production and execution of world-class advertising and e- commerce sales copy.

As Copywriter, you’ll write for a vast brand portfolio and produce content for more than a dozen global markets. Reporting to the Creative Manager, you’ll play an integral role in the execution of global communication initiatives. Working alongside fellow writers, graphic designers, web developers, and product experts, you’ll be a contributor to the world-wide branding and communication strategy for our large portfolio of products.

You are an ideal fit for this role if you’re a proven Copywriter and advertiser with experience crafting integrated product launch campaigns for in-house teams. You should have at least some experience in all mediums including web, digital, broadcast, and print. If you’re a nimble and highly adaptable creative, with strong compositional skills and a passion for persuasive writing, you’ll thrive as a critical member of the team.

To be considered, applicants must include a Resume, Cover Letter, and Portfolio. Local applicants strongly preferred.

Responsibilities:

• Craft high-converting website sales copy for a diverse collection of golf equipment products and brands
• Outline, write, and proofread highly detailed catalogs that articulate the features and benefits of new products
• Work under the direction of the Creative Manager to conceptualize, write, and storyboard broadcast commercial scripts for global and North American markets
• Work across our entire brand portfolio, adapting tone and voice to target various demographics and customer profiles
• Coordinate with web designers and developers throughout the development and launch of new web pages
• Coordinate with graphic designers throughout the development and launch of new print assets
• Proofread, edit, and launch error-free assets with exceptional attention to detail
• Strategize, analyze, and execute new ideas for stronger creative and more effective sales copy
• Occasional travel required for on-location production of video and still assets

Qualifications:

• Strong familiarity with product marketing best practice and integrated launch campaigns
• Expert knowledge of the game of golf and golf equipment
• Adept at evolving ideas, integrating outside viewpoints, and implementing stakeholder feedback
• Ability to manage several simultaneous projects with fluid deadlines
• 3-5 years’ experience writing website sales copy, headlines, ads, and video scripts at an agency or in-house
• A bachelor’s degree in marketing, advertising, English, or a related field
• Proficiency in MS Office
• Presentation Skills

Who We Are:

Cleveland Golf/Srixon/XXIO is a family of brands under the ownership of Sumitomo Rubber Industries Ltd., selling premium golf equipment to players of all styles and skill levels. Our unique international positioning elevates our brands onto a global stage where we encourage players from around the world to experience our incredible products.

Department: R&D
Reports To: Dan Nivanh
Location: Huntington Beach, CA Office or Hybrid considered depending on experience
Position Type: Non-Exempt
Date: October 26, 2021

Position Overview:

Individual will work with R&D team to assist in the design and development of next-generation golf clubs for the Cleveland and Srixon brands.

Responsibilities include, but are not limited to:

• Develop and refine CAD models using a variety of techniques in Unigraphics NX, including sketching, surfacing, part families, and other advanced applications within the software
• Team with Industrial Design and Engineering Staff to generate desired golf club forms, shapes, features, engraving, medallions, secondary inserts, and cosmetics.
• Measure/verify specifications of CAD files
• Preparation/update of CAD drawings and other technical drawings/specifications to define product for manufacturing and production
• Measure/verify specifications of prototype models, masters, waxes, as-cast parts, and other components during the development process
• Interact as needed with component suppliers (domestic and foreign) to convey/verify design and engineering requirements
• Provide other CAD technical support as necessary
• Operation and support of 3D-related equipment such as 3D printer and 3D Scanner

Qualifications:

• Education
  • Must have degree in Computer Aided Design or a minimum of two years experience in a related technical field using 3D modeling software (NX or similar high-end modeling package); or equivalent combination of education and experience
• Requirements
  • Must be proficient in the use of NX or other high-end CAD software
  • Must be knowledgeable in the design of robust models and specifically the parameterization of models
  • Must demonstrate capability to execute complex surface modeling
  • Must have working knowledge of MS-Word, MS-Excel, and PowerPoint
  • Must have the ability to work effectively in a fast-paced environment while managing multiple projects.
  • Must have the ability to solve practical problems, maintain accuracy, quality, and completeness, while carrying out responsibilities with minimal supervision
  • Must be able to incorporate new software into skill-set as demanded
  • Must be a team player
  • Must have strong interpersonal skills
  • Must be able to set and achieve goals
  • Experience working with Adobe Illustrator, Adobe Photoshop, Alias, and SolidWorks is a plus
  • Strong eye for shape and contour detail a plus
  • Strong interest in golf a plus
  • Must be U.S. Citizen or have Permanent Resident Status

Department: Sales
Location: New York, NY Metropolitan Area
Reports To: Regional Team Leader
Position Type: Exempt
Date: October 25, 2021

Summary:

Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/ASICS accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products. Srixon/CG/ASICS Territory Managers (TM’s) will be courteous and professional while making quality sales at all times for both the customer and Srixon/CG/ASICS.

Essential Duties and Responsibilities:

Essential duties and responsibilities include the following and other duties as assigned.

• Sales and service visits consist of communicating, informing, presenting, and processing orders with all accounts on a regular and timely basis.
• Must be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email.
• Must perform actions and tasks that exceed customer expectations, thus creating the highest quality experience.
• At all times be respectful of others and conduct themselves with the utmost integrity and honesty.
• Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process.
• Make sales and service visits at customer’s place of business according to the following guidelines or as directed.
• Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel.
• Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day.
• Average 3-4 sales calls per day in season; and 2-4 per day during prebook season.
• For all other customers, conduct product knowledge sessions and demo/fitting days on an “as requested” basis; however all Srixon/CG/ASICS customers need to have a thorough understanding of our company values, principles, philosophy, programs, and products.
• Increase sales through established distribution channels approved and determined by Srixon/CG/ASICS that enhance the presence of our products.
• Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis.
• Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy.
• Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage.
• Identify possible locations for new customers and assist in the completion of appropriate processing as necessary.
• Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, email addresses, and other pertinent information.
• Submit and update visitation and demo day activities as directed.
• Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed.
• Submit territory absence or vacation plans for approval to their Regional Team Leader with a minimum of 2 weeks advance notice.
• Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback.
• Territory Managers may not represent any other companies or products.
• Perform other tasks and duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Four-year college degree preferably in marketing or related business field; or comparable job experience at Srixon/CG/ASICS which may include Customer Service, Tour, Tech Van or other related experience with a minimum of HS diploma; or a combination of the above may be considered.

Other Skills and Abilities:

• Must have and maintain a valid driver’s license.
• Familiarity with computers and applications (Word or Excel for example).
• Ability to maintain confidentiality of sensitive information.
• Excellent language and math skills required.
• Excellent organizational skills.
• Must work well with others.
• Ability to initiate and maintain correspondence with customers and home office.
• Ability to take direction and critical feedback and to act on that direction.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk over irregular surfaces and terrain; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee is required to drive a vehicle that holds product line samples, displays, demo day tent, fitting carts, and supplies. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee frequently works in outside weather conditions and occasionally near moving mechanical parts. The noise level in the work environment is usually moderate.

Position Type: Non-Exempt
Reports To: Industrial Design Manager
Travel: Occasional
Date: September 16, 2021

Job Summary:

Perform all necessary activities to design best-in-class golf equipment, including but not limited to:

Essential Job Duties:

• Work with other industrial designers to steer and manage the design process throughout the entire development cycle of the product, from inception to production.
• Execute new product development activities such as brainstorming, ideation, sketching, market analysis, modeling, prototyping, testing, surveying.
• Take responsibility for the aesthetics and cosmetics of all products.
• Design for X: cost, manufacturing, performance, quality.
• Maintain strong personal capability vis a vis design: drawing, modeling, painting, prototype finishing, metal finishing (polishing, blasting, etc.), and design best-practices.
• Host design reviews and frequently report project status verbally or through documentation
• Coordinate work closely with other teams in R&D (CAD, Engineering, Test Lab) as well as with other departments (Marketing, Tour, Operations, Manufacturing, QC)
• Coordinate and communicate with overseas vendors and suppliers

Supervisory Responsibilities:

• No direct reports

Skills / Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies:

• Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• Software – Experience with CAD software a plus (Unigraphics NX preferred), Design Software (Adobe Suite, Keyshot, Hypermove)
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Project Management – Adheres closely to project plans and schedules; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others;
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.

Travel:

Occasional travel may be requested.

Required Education & Experience:

• Bachelor’s degree in Industrial Design, Fine Arts, Product Design, or similar

Preferred Education & Experience:

• 2-5 years of work experience preferred
• Avid golfer a plus
• Experience in product development a plus

Department: Research and Development
Location: Huntington Beach, CA
Position Type: Office Non-Exempt
Reports To: Director Engineering Manager
Travel: Occasional
Date: August 12, 2021

Job Summary:

Responsible for contributing to the design, development, testing, and commercialization of new technologies and innovations relating to improved golf club performance.

A Research and Development Engineer works with the R&D team to support the mission of our department: to develop best-in-class golf equipment. This engineering role will be involved in a variety of product categories in both a research and development capacity.

Essential Job Duties:

Essential job duties identified below represent expected duties, though the exact role may be shaped to fit the candidate.

• Conduct analytical research to improve the performance of golf club products.
• Use Finite Element Analysis tools to design and evaluate product technologies.
• Be responsible for the design, development, testing and implementation of various technologies and innovations relating to improved golf club performance.
• Plan and conduct or coordinate complex mechanical engineering experiments to test, prove, or modify engineering designs.
• Work closely with engineers, designers, CAD technicians, and Marketing personnel throughout research, development, and product launch phases.
• Prepare, organize, and otherwise communicate findings in technical reports to management and other departments as necessary.
• Manage projects, including defining goals, schedules, activities, milestones, and resource requirements.
• Identifies project resource requirements and coordinates resources with supporting organization managers.
• Coordinates preparation and delivery of project deliverables, design and engineering documents.
• Oversees specific phases or aspects of project such as technical studies, product design, preparation of specifications and technical plans, and product testing.
• Interacts and communicates with domestic and international component suppliers to convey design and engineering requirements.
• Travels to domestic and international component vendors to resolve issues or release production when necessary
• Evaluates, approves, and prepares design changes, specifications and drawing releases.
• Interfaces with management and personnel from other departments to provide status and progress reports and ensure project needs are met.

Supervisory Responsibilities:

None

Skills / Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies:

• To perform the job successfully, an individual should demonstrate the following competencies:
• Problem Identification – Able to identify problems that are not readily apparent to most. Convert the intuition that 'something is not right' into a firm understanding of what is wrong. Able to convey that problem to others who may not initially be able to grasp the problem or see the merits of correcting the problem.
• Problem Solving – Resolves the problem in a timely, efficient, and elegant manner. Gathers and analyzes information skillfully. Develops alternative solutions. Works well in group problem solving situations. Uses reason even when dealing with emotional topics.
• Innovation – Displays original thinking and creativity. Meets challenges with resourcefulness. Generates suggestions for improving work. Develops innovative approaches and ideas. Presents ideas and information in a manner that gets others' attention.
• Analytical – Synthesize complex and diverse information. Collect and research data. Translate concepts and innovations into physical designs.
• Judgment – Displays willingness to make decisions and be held accountable for those decisions. Exhibits sound and accurate judgment. Supports and explains reasoning for decisions. Includes appropriate people in decision making process. Makes timely decisions.
• Oral Communication – Skilled at presenting information to an audience regardless of size or background. Can cater speech and approach to meet the demands of the situation. Can develop presentation material that provides the necessary information.
• Written Communication – Writes clearly and informatively about highly complicated technical topics without confusion, spelling or grammatical errors. Presents numerical and visual information effectively. Able to read and interpret written information.
• Interpersonal Skills – Focuses on solving conflict, not assigning blame. Maintains confidentiality. Listens to others without interruption. Keeps emotions under control. Remains open to others ideas and tries new things.
• Teamwork – Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts successful team above own interests. Supports everyone's efforts to succeed.
• Project Management – Adheres closely to project plans and schedules; Coordinates projects; Communicates changes and progress; Completes projects on time and budget.
• Technical Skills – Assesses own strengths and weaknesses. Pursues training and development opportunities. Strives to continuously build knowledge and skills. Shares expertise with others.

Travel:

Occasional travel may be requested. Likely 1 domestic and 1 international trip per year.

Required Education & Experience:

• Ideal candidates would have a Bachelors degree or higher in one of the following majors:
  • Mechanical/Aerospace/Industrial/Civil Engineering
  • Material Science
  • Physics
• Some experience (1-3 years) in Engineering field helpful but not necessary.

Preferred Education & Experience:

• 1-3 years of experience
• Master's Degree a plus
• Avid golfer a plus
• Experience in product development a plus
• Experience with Finite Element Analysis (FEA) and Computer Aided Design (CAD) a plus

Department: Sales
Location: Cleveland, OH
Position Type: Full Time
Travel: Up to 100%
Date: May 25, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience 2
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Department: Sales
Location: Different States/Regions
Position Type: Full Time
Travel: Up to 100%
Date: April 6, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor's degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Department: Sales
Location: Western CT & Southeastern NY
Position Type: Full Time
Travel: Up to 100%
Date: April 6, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor's degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Reports To: David Aguayo
Position Type: Exempt
Department: Assembly / Customs
Location: Warehouse
Date: March 29, 2021

Essential Duties and Responsibilities:

Essential duties and responsibilities include the following. Other duties may be assigned.

• Supervise skilled labor position
• Assigns production schedules to ensure that production builds are met.
• Will ensure that all employees have the proper training in their given field.
• Strong knowledge of manufacturing processes including but not limited to, assembly and safety.
• Demonstrated ability to direct, coach, and train the employees as well as plan.
• Demonstrated ability to analyze and resolve problems.
• Responsible for MRO inventories and requisition for materials and goods.
• Ability to operate, and maintain the equipment used in the warehouse.
• Ensure that all stations are producing product to the company standards.
• Monitor and enforce safety policies.
• Monitor employee work performance relative to expectations.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

BA/BS in Business, Management or related field required and or 2 to 3 years production supervisory or leadership role.

Language Ability:

Ability to read and write English and Spanish

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:

Ability to perform basic data entry, and basic reports.

Certificates and Licenses:

No certifications needed

Supervisory Responsibilities:

This job has supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Reports To: David Aguayo
Location: Huntington Beach, CA
Department: Warehouse, Production Line
Date: March 23, 2021

Summary:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Perform any of the various functions involved in assembling a golf club based upon assigned role. These functions include, but are not limited to:

• Cutting raw shafts to proper length
• Preparing tip of shaft for assembly
• Applying Ferrule
• Bending clubhead to proper loft/lie spec
• Measuring swing weight of club and adjusting as necessary
• Gluing head to shaft
• Mounting golf club grip
• Polishing ferrule
• Cleaning finished club
• Applying any labels or stickers
• Closing order

Assembler will be expected to maintain the highest levels of quality and accuracy to ensure the finished product meets internal standards as well as any unique specifications provided by the customer.

Assembler will be expected to achieve production efficiency targets and assist others in achieving those targets by providing assistance or demonstrating proper techniques as required.

Assembler will be expected to work as part of a team in a cellular assembly process where each team member performs a specific function so that the entire team can complete its goal.

Assembler will be expected to work with their teammates, supervisors, and manager to identify any issues, develop corrective action techniques and processes, and implement continuous improvement initiatives.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training combination of education and experience.

Language Ability:

Ability to read and write Basic English.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:

Ability to perform basic data entry.

Certificates and Licenses:

No certifications needed

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.