SRIXON EMPLOYMENT OPPORTUNITIES
If you are interested please submit your resume to HUMANRESOURCES@CLEVELANDGOLF.COM with the Job Title that you are applying for in the Subject line. Cleveland Golf is an equal opportunity employer.
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Job Title: FIELD SERVICE REPRESENTATIVE
Department: SALES
Location: Colorado- Denver Metro Area and Southern Ohio
Position Type: FULL TIME
Travel: Up to 100%
JOB DESCRIPTION:
The Field Service Representative, (FSR), will have two primary components:
- Provide support in driving sales performance within a territory
- Excellent customer and consumer satisfaction thru field activities
The FSR will work with the Independent Sales Representative, (ISR), to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the ISR to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.
TYPICAL DUTIES:
Typical duties will include, but are not limited to the following:
- Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
- Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
- XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
- Demo Days – Host multi brand demo days at On Course and Off Course Facilities
- Sales Calls and Account Development – Make consistent weekly sales calls at accounts within the territory
- Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
- Staff Training - conduct education and training events for dealers within a territory
- Field Updates – provide detailed updates of competitor field information and territory trends
- Weekly Scheduling – Plan activities a minimum of 2 weeks in advance and document in our Customer Relationship Management tool.
- Weekly Call Reports – completion of weekly call reports and event scheduling.
Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.
EDUCATION / SKILLS:
- 1-3 years of Sales Experience
- Bachelor’s degree preferred
- Must have a valid driver’s license in the State you are applying for
- Must have a clean driving record
- Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
- High-energy individual with strong multi-tasking, selling skills, and relationship building skills
- Passion for the Srixon/CG/XXIO brands and products
- Strong analytical and problem solving skills
- Excellence at managing multiple priorities
- Ability to long hours, weekends and evenings
**New South Carolina Location! Our business is growing! We need a Warehouse Manager for our larger warehouse needs!**
Job Title: Warehouse Manager
Reports To: Director of Operations
FLSA Status: Exempt
Department: Shipping
Division: Roger Cleveland Golf
Location: Fountain Inn, South Carolina
Summary: Directs Shipping activities for the organization by performing the following duties personally or through subordinate supervisors.
Essential Duties and Responsibilities: Include the following. Other duties may be assigned.
- Establishes operational procedures for activities such as verification of outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current.
- Establishes and maintains a department budget based on quantitative measurements.
- Inspects physical condition of warehouse and equipment.
- Prepares work order for repairs and requisitions for replacement of equipment.
- Confers with department heads to ensure coordination of warehouse activities with activities of other functions such as production, sales, records control, and purchasing.
- Directs salvage of damaged or used material.
- Participates in planning personnel safety and plant protection activities.
- Runs reports to ensure on-time shipments.
- Reviews budget information and recommends new budgets based on historical data.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies: Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Team Work - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed; Recognizes accomplishments of other team members.
Delegation - Delegates work assignments; Matches the responsibility to the person; Gives authority to work independently; Sets expectations and monitors delegated activities; Provides recognition for results.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Inspires respect and trust; Accepts feedback from others; Provides vision and inspiration to peers and subordinates; Gives appropriate recognition to others; Displays passion and optimism; Mobilizes others to fulfill the vision.
Managing People - Includes staff in planning, decision-making, facilitating and process improvement; Takes responsibility for subordinates' activities; Makes self-available to staff; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services; Continually works to improve supervisory skills.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or one year related experience and/or training; or equivalent combination of education and experience.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Math Ability:
Ability to calculate figures and amounts such as percentages, units per hour or rates, budget numbers such as dollars per unit shipped.
Reasoning Ability:
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Computer Skills:
To perform this job successfully, an individual should have knowledge of MS Word, MS EXCEL; JDE inventory software and order processing systems.
Supervisory Responsibilities:
Directly supervises 10-25 employees in the warehouse. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include budgeting, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perf
**New South Carolina Location! Our business is growing! We need a Shipping Supervisor for our larger warehouse needs!**
Job Title: Shipping Supervisor
Reports To: Warehouse Manager
FLSA Status: Exempt
Department: Shipping
Location: Fountain Inn, South Carolina
Prepared By/Date: 1/15/2020
Summary: Supervises all shipping functions and employees by performing the following duties while promoting company safety policies.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Insure shipments are properly documented, packaged, staged and shipped with designated carrier.
Insure accuracy level of inventories through continuous monitoring of pick/pack process, replenishment and cycle counts.
Insures that equipment and materials are used properly.
Reports and/or rectifies potentially unsafe conditions.
Supervise and train personnel.
Monitor department attendance and complete weekly time card reports.
Determine and distribute daily work assignments through lead personnel.
Perform all responsibilities of any department position.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies :Ethics - Treats people with respect; Works with integrity and ethically; Upholds organizational values.Organizational Support - Follows policies and procedures; Supports organization's goals and values.Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.Quantity - Works quickly.Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions ; Uses equipment and materials properly.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
High school diploma or general education degree (GED); and six months or more related experience and/or training in a high volume distribution environment.
Language Ability:
Ability to read and comprehend simple English instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Math Ability:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
Computer Skills:
To perform this job successfully, an individual should have a full working knowledge of JD Edwards, RF Scanners, Excel Spreadsheet software, MS Word Processing software and MS Outlook email software.
Certificates and Licenses:
Forklift certified. Certified trainer preferred.
Other Skills and Abilities
Ability to speak Spanish to communicate with warehouse and production staff.
Project a positive, helpful image.
Supervisory Responsibilities:
Supervise up to five (5) warehouse employees.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles.
The noise level in the work environment is usually moderate.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 30 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus.
