SRIXON EMPLOYMENT OPPORTUNITIES

Position Type: Hourly, Non-Exempt
Reports to: Price Desk Advisor
Travel: Occasional
Date: July 12, 2021

Job Summary:

The Price Desk Advocate’s primary functions are to setup pricing, assess and test functionality, and assist in pricing programs to support the Customer Experience and Sales groups.

Specific Job Duties:

• Generate well-developed, accurate, and clearly formatted pricing information.
• Manage system update expectations, ensuring timely completion and minimizing revisions, reprioritizing without direction, when appropriate.
• Research information such as list pricing, current contract pricing (when applicable), and account specifications and configurations.
• Provide accurate and up-to-date records on pricing, including rationale for pricing decisions and discounts, e.g. exception documentation.
• Provide necessary support for Customer Experience or Sales program development.
• Create reports for review and participate in special projects related to pricing.
• Maintain company price lists.
• Plan and execute multiple price change actions successfully within consolidated lead times.
• Monitor, investigate and promptly resolve daily open customer sales orders that fall outside normal priceguidelines.
• Create, implement and restructure tools to improve Pricing’s efficiency to meet customer sales objectives.
• Assist in educating Sales on pricing policies and guidelines.
• Develop integrated analyses, projections and summarized reports that provide understanding into trends and developments in competitive environments and present findings to Senior Management.
• Ad-hoc research and analysis, as needed.

Company Focus

• Accomplish organization goals by accepting ownership for accomplishing new and different requests.
• Provide feedback to Price Deskle adership on the efficiency of the resolutions process.
• Keep abreast of new company products and services.
• Research information such as list pricing, current contract pricing (when applicable) as needed.
• Work with Sales, Finance, and Customer Experience teams to create mutually beneficial customer solutions.
• Partner with the Credit team as needed for cross-departmental partnership needs.

Customer Focus

• Communicate with customers and respond promptly to inquiries.
• Obtain and evaluate all relevant information to handle pricing inquiries.
• Processes customer credits/debits/stock transfers according to established department policies and procedures.
• Provide timely and accurate information in response to inquiries, status, concerns and requests about price or delivery discrepancy resolution.
• Handle questions regarding changes in policies or procedures.
• Perform customer verifications.
• Keep thorough documentation of customer interactions and transactions, recording details of inquiries, comments, complaints and actions taken.
• Resolve product or service pricing discrepancies by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Escalate to Price Deskleadership, as needed, for unresolved issues.
• Work with Price Deskleadership to ensure proper customer service is being delivered.
• Provide timely feedback to Price Deskleadership regarding repeated failures or customer concerns.

Teamwork

• Communicate effectively with team members within the Price Desk team and Customer Experience department.
• Communicate and coordinate with internal departments and external partners to resolve issues and provide superior service.
• Contribute to team effort by accomplishing related results.
• Partner with the sales team to meet and exceed customer’s expectations.
• Active participation in the training of new hire employees on the team.
• Key role in the development of Price Desk team and new hire training.
• Periodically may require, either in an office, warehouse, or off-site environment:
  • Reaching, pushing, pulling, lifting, or carrying of product or materials; possibly moving pallets via pallet jack between locations
  • Bending, stooping, or walking of product back and forth between different locations
  • Packing or unpacking of boxes
  • Setup and tear down at events
  • 30 pounds maximum; anything more than 30 pounds must be moved/lifted with another team member
• Other duties as required.

Skills / Qualifications:

• Highly Proficient in Microsoft office, especially Excel (pivot tables, charting, data mapping).
• Excellent analytical and problem solving skills. Accuracy and attention to detail is critical.
• Must have oral, written and presentation skills and ability to work effectively with all levels of the organization.
• Must thrive in a fast paced, dynamic environment.
• Must be a self-starter and able to work independently with minimal supervision.

Competencies:

Customer Focus, Problem Solving/Analysis, Communication Proficiency, Time Management, Detail-Oriented, Teamwork Orientation, Initiative, Quality Focus, Analyzing Information, Technical Capacity.

Travel:

Occasional travel may be required.

Required Education:

• Bachelor’s Degree
• 1-2 years of pricing-related experience

Preferred Education:

• Bachelor’s Degree in Business or Finance/Accounting
• 1-3 years of pricing-related experience
• Golf product knowledge.

Department: Sales
Location: Cleveland, OH
Position Type: Full Time
Travel: Up to 100%
Date: May 25, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience 2
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Department: Sales
Location: Huntington Beach, CA
Position Type: Full Time
Date: May 25, 2021

General Summary:

This position reports directly to the National Team Leader. This is an on sight position in the corporate offices in Huntington Beach. This role is responsible to support all field service reps with anything required internally and externally to complete their job requirements. Will act as the liaison for the program at Headquarters. In addition, this position is designed to ensure that we are identifying and implementing ways to improve the program overall.

Role and Responsibilities:

Role and responsibilities include but not limited to:

• Internal/External support and communication for all Field Service Reps on a daily basis.
• Coordinates initial Field training when hiring a new employee and is involved from start to finish working with the respective Regional Team Leader.
• Follows up with FSR’s on additional training that is needed on B2B/Power BI as well as continually addresses any questions or issues they are having.
• Continually works with field staff on using the CRM as required by the company for all events, tasks, and sales calls.
• Work with Team Leader to maintain a consistent reporting system. To include custom reports that benefit Executives and Team Leaders.
• Constantly works with the FSR’s and Regional’s on all van orders including but not limited to ball replenishment orders/XXIO van replenishment and POP replacement.
• Works directly with field staff related to inventory and the requirement of a 4 times per year accounting of what company equipment is present on each field vehicle.
• Plans all shipments and returns that relate to new product launches and product phase outs.
• Coordinates all van asset needs to be consistent across the country for all events such as tents, banners, tables, displays, etc...
• Organize any branded clothing needs that relate to the FSR program.
• Create processes and distribute forms to all FSR’s while continually training and monitoring them for ideal accuracy.
• Identify improvements needed and bring to the attention of the National Team Leader

Desired Skill Set:

Proficient in computer software systems including MS Office and MS Excel. Working knowledge of customer relationship management software and data analysis a plus. Ability to be flexible in the changing environment. Ability to meet deadlines. Attention to detail, Highly organized, Time management, Team player, Positive “can do” attitude, Excellent written and oral communication.

Requirements:

Full time salaried position with a minimum of 40 hours. Position will include limited travel but must have the flexibility to travel if needed that may include overnights and weekends.

Department: Sales
Location: Long Island, NY
Reports To: Regional Team Leader
Position Type: Exempt
Travel: Up to 100%
Date: May 11, 2021

Summary:

Meet on a timely and regular basis with authorized Srixon/Cleveland Golf/XXIO accounts throughout an assigned territory, explaining our company culture, values, principles, philosophy, programs, and products. Srixon/CG/XXIO Territory Managers (TM’s) will be courteous and professional while making achieving all sales targets given during the course of a selling season.

Essential Duties and Responsibilities:

Essential duties and responsibilities include the following and other duties as assigned:

• Sales and service visits consist of communicating, informing, presenting, and processing orders with all accounts on a regular and timely basis.
• Must be accessible and respond promptly and professionally to all customer and home office inquiries whether in person, via phone, or email.
• At all times be respectful of others and conduct themselves with the utmost integrity and honesty.
• Establish and maintain personal, professional, and productive relationships with all customers and individuals involved in the selling process.
• Make sales and service visits at customer’s place of business according to the following guidelines or as directed.
• Conduct a formal product knowledge training seminar as needed for all staff and program account’s personnel.
• Conduct, as a minimum, one day on an annual basis for all staff and program accounts that may be a demo day, short game clinic, fitting day or promotional day.
• Manage a busy schedule that splits time between B2B sales & B2C product demonstration.
• Conduct product knowledge sessions and demo/fitting days on an “as requested” basis; however, all Srixon/CG/XXIO/ASICS customers need to have a thorough understanding of our company values, principles, philosophy, programs, and products.
• Increase sales through established distribution channels & newly discovered locations approved and determined by Srixon/CG/XXIO that enhance the presence of our products.
• Strategically manage and make available demo and personal use product to appropriate customers and process these orders on a timely basis.
• Adhere to company policies and guidelines that relate to credit, returns, and global distribution strategy.
• Strategically manage, distribute, and maintain collateral materials with all customers and strive to obtain prime floor space for these on a regular basis, thus ensuring proper usage.
• Identify possible locations for new customers and assist in the completion of appropriate processing as necessary.
• Keep company informed of all changes to customer status, including but not limited to contact names, addresses, phone numbers, email addresses, and other pertinent information.
• Submit and update visitation and demo day activities as directed.
• Attend and participate in company-sponsored seminars or meetings as well as regional or national trade shows as directed.
• Submit territory absence or vacation plans for approval to their Regional Team Leader with advance notice.
• Participate in a yearly performance review with their Regional Team Leader and incorporate follow up direction from that process as well as travel summaries and feedback.
• Territory managers may not represent any other companies or products.
• Perform other tasks and duties as assigned.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

• Four-year college degree preferably in marketing or related business field; or comparable job experience at Srixon/CG/XXIO/ASICS which may include Customer Service, Tour, Tech Van or other related experience with a minimum of HS diploma; or a combination of the above may be considered.

Other Skills and Abilities:

• Must have and maintain a valid driver’s license.
• Familiarity with computers and applications (Word or Excel for example).
• Ability to maintain confidentiality of sensitive information.
• Excellent language and math skills required.
• Excellent organizational skills.
• Must work well with others.
• Ability to initiate and maintain correspondence with customers and home office.
• Ability to take direction and critical feedback and to act on that direction.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk over irregular surfaces and terrain; reach with hands and arms; climb or balance; and stoop, kneel, or crouch. The employee is required to drive a vehicle that holds product line samples, displays, demo day tent, fitting carts, and supplies. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee frequently works in outside weather conditions and occasionally near moving mechanical parts. The noise level in the work environment is usually moderate.

Department: Sales
Location: Various - National
Position Type: Full Time
Travel: Up to 100%
Date: April 21, 2021

Job Description:

Manage, promote, and take responsibility for all XXIO activities within the territory. The logic behind the position is both Tech and Sales based and will encompass responsibilities under tech, sales, and events within the territory.

Responsibilities:

• Managing our XXIO business with Authorized Dealers, enlisting additional XXIO Dealers, and promoting “trial on steroids” in all areas of the market. Promotions include, but are not limited to: XXIO Fitting Days, Experience Days, Full Set Trial events, Launch events, etc.
• Spearheading product training of all XXIO Dealers and staff.
• Responsible for hitting agreed upon objectives and targets. Including but not limited to Number of Dealers, Van Sales, and Number of Trial Days.
• Accountable to operating a full service Sprinter Type Van, which will be equipped with POP, Demo/Trial product, Experience Day needs, Trial Sets, and finished and semi-finished new product that is deliverable on-site. The individual will be expected to maintain the operation of the van, operating in a safe manner, conducting pre-set vehicle maintenance, and upholding the van in a clean and Professional manner.
• Expected to submit monthly, quarterly and yearly van/product inventory reporting.
• Responsible for setting and maintaining a weekly and monthly travel as well as updating an event and appointment schedule. The schedule should be updated daily and visible to the Direct Supervisor.
• XXIO Territory Consultants will likely spend much of the off season months in other important XXIO markets that are in season. TBD.

Education/Skills and Expectations:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience a plus.
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Willingness to travel
• Ability to work weekends and evenings

Location: Huntington Beach, CA
Date: April 19, 2021

We’re looking for an experienced Web Copywriter to join our communications team and help us make more awesome web content. If you’re comfortable writing long-form copy and you’re familiar with ecommerce best practice, this position is for you.

Our Japanese and American brands are growing fast and we’re looking to upgrade our output. A passion for golf and a high golf IQ is a must, but your handicap isn’t important.

What You’ll Do Here:

• Write website sales copy for everything ranging from golf clubs, to balls, to shoes and bags
• Outline Landing and Product Pages for new product launches
• Coordinate with Web Designers and Web Developers throughout the development and launch of new web pages, ensuring accuracy and quality
• Outline and write marketing emails while tracking goals
• Work across our entire brand portfolio, adapting tone and voice to target various demographics and customer profiles
• Strategize, analyze, and execute new ideas for stronger creative and more effective sales copy
• Assist with traditional media projects, occasionally writing for print, video, and broadcast as needed
• Occasional travel may be required

What You Bring to the Team:

• 1-3 years’ experience writing website sales copy, headlines, ads, and video scripts at an agency or in-house
• A bachelor’s degree in marketing, advertising, English, or a related field
• Expert knowledge of the game of golf and golf equipment
• Strong familiarity with product marketing best practice and integrated launch campaigns
• Proficiency in MS Office
• Presentation Skills

A Bit About Us:

Cleveland Golf/Srixon/XXIO is a family of brands under the ownership of Sumitomo Rubber Industries Ltd., selling premium golf equipment to players of all styles and skill levels. We’ve been on the scene in America since the 1970’s and we’ve been manufacturing golf balls since the early 20 th Century. Our unique international positioning elevates our brands onto a global stage where we encourage players from around the world to experience our incredible products.

To be considered, applicants must include a Resume, Cover Letter, and Portfolio.

Department: Sales
Location: Different States/Regions
Position Type: Full Time
Travel: Up to 100%
Date: April 6, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Department: Sales
Location: Western CT & Southeastern NY
Position Type: Full Time
Travel: Up to 100%
Date: April 6, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Reports To: David Aguayo
Position Type: Exempt
Department: Assembly / Customs
Location: Warehouse
Date: March 29, 2021

Essential Duties and Responsibilities:

Essential duties and responsibilities include the following. Other duties may be assigned.

• Supervise skilled labor position
• Assigns production schedules to ensure that production builds are met.
• Will ensure that all employees have the proper training in their given field.
• Strong knowledge of manufacturing processes including but not limited to, assembly and safety.
• Demonstrated ability to direct, coach, and train the employees as well as plan.
• Demonstrated ability to analyze and resolve problems.
• Responsible for MRO inventories and requisition for materials and goods.
• Ability to operate, and maintain the equipment used in the warehouse.
• Ensure that all stations are producing product to the company standards.
• Monitor and enforce safety policies.
• Monitor employee work performance relative to expectations.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

BA/BS in Business, Management or related field required and or 2 to 3 years production supervisory or leadership role.

Language Ability:

Ability to read and write English and Spanish

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:

Ability to perform basic data entry, and basic reports.

Certificates and Licenses:

No certifications needed

Supervisory Responsibilities:

This job has supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Department: Sales
Location: Indianapolis, IN
Position Type: Full Time
Travel: Up to 100%
Date: March 25, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings

Reports To: David Aguayo
Location: Huntington Beach, CA
Department: Warehouse, Production Line
Date: March 23, 2021

Summary:

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Perform any of the various functions involved in assembling a golf club based upon assigned role. These functions include, but are not limited to:

• Cutting raw shafts to proper length
• Preparing tip of shaft for assembly
• Applying Ferrule
• Bending clubhead to proper loft/lie spec
• Measuring swing weight of club and adjusting as necessary
• Gluing head to shaft
• Mounting golf club grip
• Polishing ferrule
• Cleaning finished club
• Applying any labels or stickers
• Closing order

Assembler will be expected to maintain the highest levels of quality and accuracy to ensure the finished product meets internal standards as well as any unique specifications provided by the customer.

Assembler will be expected to achieve production efficiency targets and assist others in achieving those targets by providing assistance or demonstrating proper techniques as required.

Assembler will be expected to work as part of a team in a cellular assembly process where each team member performs a specific function so that the entire team can complete its goal.

Assembler will be expected to work with their teammates, supervisors, and manager to identify any issues, develop corrective action techniques and processes, and implement continuous improvement initiatives.

Competency:

To perform the job successfully, an individual should demonstrate the following competencies:

• Ethics - Treats people with respect; Works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; Supports organization's goals and values.
• Adaptability - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience:

High school diploma or general education degree (GED); or one to three months related experience and/or training combination of education and experience.

Language Ability:

Ability to read and write Basic English.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.

Computer Skills:

Ability to perform basic data entry.

Certificates and Licenses:

No certifications needed

Supervisory Responsibilities:

This job has no supervisory responsibilities.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand and use hands to finger, handle, or feel. The employee is frequently required to walk and reach with hands and arms. The employee is occasionally required to sit and talk or hear. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Depth perception and Ability to adjust focus.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and/or skills required of all personnel. The above duties are subject to change and shall not be construed as a promise or contract of employment or of any specific duties.

Department: Sales
Location: Washington DC/VA/MD
Position Type: Full Time
Travel: Up to 100%
Date: February 4, 2021

Job Description:

The Field Service Rep will have two primary components:

1. Provide support in driving sales performance within a territory
2. Excellent customer and consumer satisfaction thru field activities

The FSR will work with the Independent Sales Rep to partner with retailers from a golf specialty store to a green grass golf shop to deliver the products, experiences and brand stories that make SRX/CG/XXIO the preeminent golf brand portfolio. The team of two will work to ignite the brands and accelerate sales and distribution growth well above company averages. The FSR will keenly understand consumers, the marketplaces and SRX/CG/XXIO products. They will collaborate with the Independent Sales Rep to work on Marketing, Merchandising, Trial, and Product Placement plans for each territory. Responsible for planning and executing marketing campaigns to generate new prospects and improve client retention.

Typical Duties:

Typical duties will include, but are not limited to the following:

• Ball Fitting Events - technical assistance in providing consumer recommendations on proper golf ball selection
• Wedge Clinics - conducting Scoring Clinics with local golf professionals to help wedge fit consumers
• XXIO Experience Days – provide consumer trial events at local XXIO dealer locations
• Retail Merchandising – updating brand presence at local retailers including POP, inventory, and display assembly
• Account Development - conduct sales presentations to grow product distribution within a territory
• Staff Training - conduct education and training events for dealers within a territory
• Field Updates – provide detailed updates of competitor field information and territory trends
• Weekly Call Reports – completion of weekly call reports and event scheduling

Must be able to drive a large cargo van. Must be able to perform bending, reaching and twisting motions for multiple hours per day. Must also be able to lift and carry 50+ pounds.

Education / Skills:

• 1-3 years of Sales Experience
• Bachelor’s degree preferred
• Must have golf industry, retail and/or education (i.e. PGM Program, Golf Academy) experience
• High-energy individual with strong multi-tasking, selling skills, and relationship building skills
• Passion for the Srixon/CG/XXIO brands and products
• Strong analytical and problem solving skills
• Excellence at managing multiple priorities
• Ability to work weekends and evenings