You can return new, unopened items within 30 days of delivery for a full refund. Unless otherwise noted, the refund will be for the full value of the returned items. Shipping and handling fees will not be refunded.
To initiate a return, please call us at (800) 999-6263 to obtain authorization and Return number. Then return the items, in their original product packaging, to the fulfillment center identified on the order's packing list and inside your account.
Credit for the returned items is applied to the credit card that was used to make the purchase. Returns will be applied to the purchasing credit card within 5 to 10 days of the date that the return is accepted by the fulfiller.
If the return is a result of our error, Cleveland Golf/Srixon will compensate you for the return shipping.
Refunds, Credits and Balances Due
Your credit card should be credited within 10 business days of the time that you receive this email. The return credit should be reflected on your statement within one or two billing periods, depending on your financial institution's billing cycle.